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Chatbot flow design

Designing conversational flows for website chatbots and AI agents.

Product surfacesRampstackMIT

Install

npx degit rampstackco/claude-skills/dist/pi/.agents/skills/chatbot-flow-design .claude/skills/chatbot-flow-design

Run it in your project root, then ask your agent for what you want. More detail

What it does

Designing conversational flows for website chatbots and AI agents. Intent recognition architecture, branching logic, fallback handling, escalation to human, conversation analytics. Honest about scripted-bot (rigid trees, fail edge cases), hallucinating-bot (LLM without structure, makes things up), and structured-guided-conversation (LLM-powered with intent architecture and fallback discipline) patterns. Distinguishes chatbot DESIGN (this skill) from chatbot IMPLEMENTATION (engineering and platform work). Triggers on chatbot, conversational AI, AI agent, chat widget, intent design, conversational flow, bot escalation, LLM grounding. Also triggers when a chatbot is hallucinating, when a scripted bot is failing edge cases, or when a chatbot is being scoped for the first time.

Straight from the skill's own SKILL.md. This is what your agent reads.